Terms of Service
Last Updated: June 22, 2025
1. Acceptance of Terms
By accessing or using the services of BrightBooks ZA ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access or use our services.
2. Description of Services
BrightBooks ZA provides accounting, bookkeeping, tax compliance, and business advisory services to businesses in South Africa. The specific services to be provided will be outlined in a separate engagement letter or service agreement.
3. Client Responsibilities
As a client of BrightBooks ZA, you agree to:
- Provide accurate and complete information necessary for us to perform our services
- Respond promptly to our requests for information or documentation
- Review all documents, reports, and financial statements we prepare on your behalf
- Pay all invoices for our services in a timely manner
- Maintain the confidentiality of any proprietary information or methodologies we share with you
4. Fees and Payment
Our fees are based on the type and complexity of services provided. Payment terms will be specified in your service agreement. Unless otherwise agreed:
- Invoices are due upon receipt
- Late payments may incur interest charges
- We reserve the right to suspend services if payment is not received
- You are responsible for any bank fees or charges related to payments
5. Confidentiality
We will maintain the confidentiality of all client information in accordance with professional standards and applicable laws. We will not disclose your information to third parties without your consent, except as required by law or regulatory authorities.
6. Intellectual Property
All materials, methodologies, processes, and intellectual property we use in providing services remain our property. You are granted a limited license to use reports and documents we prepare specifically for you, for your internal business purposes only.
7. Limitation of Liability
To the maximum extent permitted by law, BrightBooks ZA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any errors or omissions in the content or operation of our services
Our total liability for any claims arising under these Terms shall not exceed the amount you paid us for services during the 12 months preceding the claim.
8. Termination
Either party may terminate the service relationship by providing written notice in accordance with the terms of your service agreement. Upon termination:
- You remain responsible for payment of all fees for services rendered up to the termination date
- We will provide you with any completed work products for which you have paid
- We may retain copies of documents as required by law or professional standards
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@domain.com
Phone: +27 21 069 3102
Address: Cape Town, South Africa